97年國立中興大學企業管理學系管理學線上測驗

年度

年度

1.: The phenomenon of selective _______ often distorts the intended message.
(A): perception
(B): processing
(C): hearing
(D): information
(E): feedback.

2.: This approach involves comparing the worst possible outcomes for each alternative and
selecting the one that is least undesirable.
(A): Maximax
(B): Maximim
(C): Transaction processing
(D): Brainwriting
(E): Pragmatic.

3.: Which of the following is a highly structured technique, designed to keep personal
interactions at a minimum?
(A): Clustering
(B): Brainstorming
(C): Nominal group
(D): Group interview
(E): Intervention.

4.: _______ is a philosophy based on converting organizational objectives into personal
objectives.
(A): Management by facts
(B): Management by planning
(C): Management by exception
(D): Management by objectives
(E): None of the above.

5.: _______ is a planning and control technique that graphically depicts the relationships
among the various activities of a project; used when the durations of the project
activities are not accurately known.
(A): Gantt chart
(B): Computer-aided design
(C): Program evaluation and review technique
(D): Quality approach
(E): Critical path method

6.: Which among the following state that managers should concentrate their efforts on matters
that deviate significantly from normal and let subordinates handle routine matters?
(A): Empowering
(B): Macro-managing
(C): Micromanaging
(D): Management by exception
(E): Parity.

7.: One serious problem with the matrix structure is that it can violate the _______ .
(A): rule of decentralization
(B): practice of centralization
(C): acceptance theory
(D): tapered concept theory
(E): principle of unity of command.

8.: Combining the information provided by the ______ and the ______ enables the
organization to evaluate the present status of its human resources.
(A): job design; project schedule
(B): staff planning; values inventory
(C): job analysis; skills inventory
(D): personnel planning; decision making tool
(E): scope analysis; job description

9.: Which among the following tests measure how well the applicant can do a sample of
the work that is to be performed?
(A): Psychomotor
(B): Reliability
(C): Aptitude
(D): Proficiency
(E): Job knowledge.

10.: In _______ training, procedures and equipment similar to those used in the actual job
are set up in a special working area.
(A): vestibule
(B): on-the-job
(C): feedback
(D): coaching
(E): apprenticeship.

11.: _______ involves an upgrading of the job by adding motivator factors.
(A): Job definition
(B): Job enrichment
(C): Job enlargement
(D): Job analysis
(E): Job rotation

12.: The need for _______ is to establish or maintain friendly relations with others.
(A): acceptance
(B): comfort
(C): power
(D): affiliation
(E): achievement.

13.: Which among the following statements is NOT true of a democratic style of leadership?
(A): Giving criticism and praise objectively
(B): Decision making being shared between the leader and the group
(C): Individual is very conscious of his or her position
(D): New ideas and change are welcomed by the group
(E): Quality of work and productivity generally are high

14.: Identify the leadership that involves cultivating employee acceptance of the group mission.
(A): Transactional
(B): Supportive
(C): Perfect
(D): Participative
(E): Transformational.

15.: In _______ budgeting the burden of proof is on each manager to justify why any
money should be spent.
(A): current
(B): profitability
(C): activity
(D): zero-based
(E): fixed

16.: How does technology change management? Please identify three major impacts of
technology on organizations (20%) and describe what problems that occur. (10%)

17.: Please answer the following two questions:
(1) Describe Fiedler contingency model (15%)
(2) What are the shortcomings (缺點) of Fiedler contingency model (10%)

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