Which of the following is not an example of unethical managerial behavior?
Information asymmetry
Information manipulation
Self dealing
Environmental degradation
Agency theory would not be useful in understanding the relationship between
a CEO and his or her top management team.
top-level executives and middle managers.
managers at the same organization level.
stockholders and the CEO.
When are the interests of stockholders and senior managers likely to be most closely
aligned?
When the board of directors is dominated by insiders.
When corporate raiders are unable to mount a takeover bid.
When stockholders are weak
When managers receive most of their compensation in the form of stock options.
You have been watching some of the workers on your shift sort and put inventory in
storage bins. It appears that much time and effort are being wasted. Therefore, you
decide to analyze the workers’ overall task and then select and train workers for
specific parts of the job so as to increase worker’ productivity. You are applying the
principles of
scientific management.
organization behavior.
management science.
contingency theory.
Which of the following approaches to management uses knowledge from such
disciplines as psychology, economics, and medicine?
Scientific management
Organizational behavior
Administrative management
Management science
Company A has just signed an agreement to furnish its technology to a foreign
company that will manufacture Company A’s product, sell it in the foreign country,
and pay Company A specified percentage of its sales. This kind of arrangement is
known as
joint venture
licensing.
foreign direct investment.
exporting
A life insurance company has a television ad in which the company tells you that if
you are over fifty and your name is not on the brochure describing a particular
insurance policy, it should be. What competitive strategy does this represent?
Differentiation
Over cost leadership
Focus
None of the above.
Which of the following is characteristic of a business classified as a star?
Has a large share of a low-growth market.
Usually competes in a mature industry.
Requires little money for growth and expansion.
Requires large amounts of short-run cash support.
An oil company is trying to decide where to drill for oil. It has identified a limited set
of alternatives and developed probability estimates for various sites. This is known as
decision making under uncertainty.
decision making under risk.
decision making under absolute certainty.
decision making under unrealistic conditions.
You need a psychology course for graduation. There are five different courses you
could take. You look at the schedule of courses and choose the first course you come
to that will fit your personal class schedule. What would Herbert Simon call what you
have just done?
Means-end inversion
Irrational decision making
Optimization
Satisficing
In which of the following retail ventures would a small business operator be most
likely to succeed?
Supermarket
Discount department store
Clothing store catering to working women
Used car dealership
Which of the following is an example of identifying a new niche in an established
market?
Reducing the size of a computer so that it is portable
Modifying a computer so that it is usable by untrained persons
Reducing the price of a printer so that it is more affordable
Designing a computer that can control traffic flow on a freeway
You and your friend have had a partnership for many years, but you have decided you
need to incorporate. Which of the following would be a disadvantage of this move
from a partnership to a corporation?
Unlimited liability
Problems obtaining financing
Business ends when one partner wants out
Double taxation
In organization A, four people are assigned to each supervisor. In organization B, eight
people are assigned to each supervisor. Assuming that the number of people in both
organizations is the same, which of the following relationships exists?
The span of management in A is narrower than in B.
A will be more successful than B.
A is more decentralized than B.
More delegation will take place in A than in B.
You need to have some data analyzed so you can use the information in tomorrow’s
class meeting. Your classmate has agreed to stay after work and do the analysis for you,
but before he can enter the data into the computer, you have to put it in certain format
for him. Once this is done, he can generate the information that you need. What level
of interdependence is this?
Pooled
Complex
Sequential
Reciprocal
Company X has three different businesses, all of which are related to various aspects
of the hardware business. The managers are allowed a fairly high degree of autonomy
in their operations, yet they coordinate their activities an needed. Purchasing is highly
centralized, but many other functions are quite decentralized. What form of
organization design does Company X employ?
Holding company (H-form) structure
Multidivisional (M-form) structure
Functional (U-form) structure
Matrix structure
Which of these is the degree to which people believe that what happens is a direct
consequence of their behavior?
Locus of control
Dogmatism
Self-esteem
Authoritarianism
After working in a French restaurant for four years to pay for your college tuition, you
vowed never to work in a restaurant again. But after graduation the only job offer you
receive is a managerial job in a local restaurant. Your acceptance of this job is referred
to as
low self-esteem
cognitive dissonance
internal attribution
external locus of control
Which of the following perspectives on motivation concerns “what” motivates people
rather than “how” they are motivated?
Reinforcement Theory
Path-Goal Theory
Hierarchy of Need Theory
Expectancy Theory
According to recent research findings, which of the following needs is apparently very
important to success as a manager?
Self-actualization
Safety
Affiliation
Power
You felt neutral toward your Management class after the first week. However, after
you made an A grade on the mid-team exam, you said the class was great. This is an
example of which of the following?
Satisfaction leads to performance.
Performance leads to satisfaction.
Expectancy leads to high performance.
Satisfaction leads to intrinsic rewards.
Lee Iacocca was able to get employees at Chrysler to identify with the ideal of a “new
Chrysler Corporation” to the extent that unions where willing to take pay cuts and
people worked with a sense of mission for the first time in years. Which of the
following best describes Iacocca in this role?
Charismatic leaders
Directive leader
Transformational leader
Task-oriented leader
Which of the following actions should increase the cohesiveness of a sales force?
A sales contest between the sales force and the sales force in another division of
the company.
An increase in the size of the sales force to at least twenty-five to thirty members.
Hiring a “super salesperson” who will dominate the group and tell them what they
should do to improve sales.
Allowing the group to fail so they will see they have to work together in the future.
If a manager has a directive leadership style and works in an organization where
performance expectations are minimal, which control strategy is most appropriate?
Clan control
Financial control
Bureaucratic control
Laissez faire
The unit production costs of your company go up dramatically during the past three
years. One major reason is high interest rates on money borrowed to purchase and
store the inputs. Which of the following should your company consider?
Management by objectives (MBO)
Balanced scorecard
Total quality management (TQM)
Just-in-time inventory systems (JIT)
Which communication sequence is typical?
sender -> channel -> medium -> decoding -> receiver
send -> encoding -> channel -> decoding -> receiver
sender -> decoding -> channel -> encoding -> receiver
source -> sender -> encoding -> decoding -> receiver
that need continues to be the primary motivation of an individual
individuals no longer require that need
it becomes a higher-order need
the next need becomes dominant
A company that is pursuing a cost leadership strategy would be most likely to have
this kind of structure.
team
matrix-project
virtual
mechanistic
type of customer they serve
products or services they manufacture or produce
territories they serve
tasks they perform
self-management
self-awareness
cognitive skills
social skills
the entire group cannot
individuals can
individuals cannot
the leader group cannot
A person who believes that “the ends justify the means” would be likely to have a high
level of which personality trait?
intuition
sensing
Machiavellianism
self-awareness
selectivity
the halo effect
stereotyping
assumed similarity
unfreezing the status quo
looking for a new style
changing to a new state
freezing the new state
A referent in equity theory refers to which of the following?
a theoretical worker
other people, systems, or oneself
other people and systems only
oneself only
Which kind of resistance to change is more likely to be beneficial to a company?
uncertainty
fear of losing status or possessions
conflict with company goals
habit
efficiency
cost minimization
goal attainment
smart management
a desire to leave one’s own culture for a foreign culture
a tendency to view the world through a single perspective
recognition of diverse religious beliefs
acceptance of diverse points of view
Which of the following would NOT be an example of green management?
a company using reusable rather than disposable containers
a company shipping in organic fruits for employees all year round
a company rewarding workers to carpool
a company using wind energy for electricity
code of ethics
vision statement
mission statement
statement of purpose
What is a heuristic?
A purely intuitive method of decision making
A totally unreliable method of decision making
A shortcut or rule of thumb that is used for decision making
A complicated and systematic method of decision making
Programmed decisions draw heavily on which of the following?
Mistakes made in the past
Innovative new solutions
Past solutions that were unsuccessful
Past solutions that were successful
Which of the following is NOT an appropriate element for the “W” component in a
company’s SWOT analysis?
Incomplete product line
Lack of fund
Fierce competition
Slow in innovation
A cost leadership competitive strategy focuses on which of the following?
Efficiency
Elegant design
Luxury
Innovation
The chain of command answers this question
Who reports to whom?
How do I know when the task is complete?
Where do I go for help?
What are the rules?
power and authority
power but not authority
line authority but not staff authority
authority but not power
indirect supervision
feedback supervision
unstructured supervision
direct supervision
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