Speed, in the competitive business world, is secondary to product
packaging.
Efficiency is far more important than effectiveness in today’s competitive
environment.
Teams can satisfy important personal needs for their members, such as
affiliation and esteem.
Goal-setting theory states that people have conscious goals that energize
them and direct their thoughts and behaviors toward a particular end.
Top managers are also called tactical managers since they must translate
the general goals into specific objectives and activities.
It is more complex and time consuming to conduct an environmental
analysis on diversified companies.
Excessive emphasis on long-term revenues over shorter-term
considerations is one of the factors that is conductive to unethical behavior.
The systematic management approach attempted to build specific
procedures and processes into operations to ensure coordination of effort.
Corporate social responsibility helps a company’s societal image but
hinders its competitive advantage in recruitment and retention of
employees.
Sustainability is not compatible with the natural ecosystems that generate
and preserve life.
Coordination refers to the procedures that link the various parts of the
organization to achieve the organization’s overall mission.
The least preferred strategy when a company’s competitive advantage is
based on technology is the wholly owned subsidiary.
cultural shock is an example of an executive coping strategy for
international assignments.
Communication and transportation constraints hindered the growth of
earlier businesses.
Being “green” is potentially a catalyst for innovation, new market
opportunities, and wealth creation.
Marilyn, a manager at ABCD, Inc. supervises 139 employees. The next
level she reports to is the President. ABCD would be considered a tall
organization.
Randal Robinson works within the field of Research and Development
(R&D) for MNOP Corporation. Therefore, Randal works for a staff
department, rather than a line department.
A characteristic of the current age is the rapid rate at which change occurs.
Better serving the customer can start with involving the customer more in
company decisions.
CBI, Inc. Company has separate company-wide marketing, production,
design, and engineering departments. CBI Company is a divisional
organization.
To a large degree, problems can be avoided if the key managers in the
matrix learn the behavioral skills demanded in the matrix structure.
The unified Europe is expected to have a major impact on the economy of
the United States.
Managers typically face ill-structured problems, leaving the decision maker
uncertain about how to proceed.
When organizations differentiate their structures they also need to be
concerned about integration and coordination.
A mental image of a possible and desirable future state of the organization
is called vision.
Technology leadership is used to support a differentiation strategy while
technology followership is limited to supporting a low-cost strategy.
Key roles in acquiring and developing new technologies are the technical
innovator, product developer, and executive champion.
Human resources management deals with formal systems for the
management of people within of the organization.
Critical to effective human resources planning is the accuracy of demand
forecasts.
When Cheng, Inc. uses its computerized human resources information
system to analyze its past rates or ratios of turnover, terminations, and
retirements, the company is looking at external labor supply.
By definition, managing diversity means that all individuals are to be
treated the same.
Personal sources of power, referent and reward, are the ones most closely
related to people’s motivation to perform to their managers’ expectations.
Transactional leadership approaches may be more effective for collectivists
than for individualists.
The most effective leadership development experiences have three
components: assessment, challenge, and control.
Low need for affiliation and moderate to high need for power are associated
with managerial success for both higher and lower-level managers.
Teams do not function in a vacuum; they are interdependent with other
teams.
Increased filtering occurs when there are fewer authority levels through
which communication must pass.
Frederick Taylor would have considered “open-book management” to be a
very effective managerial tool.
Unity of command is the principle that fairy discipline and order enhance
employee commitment.
A classical approach to management is quantitative management that
emphasizes the application of quantitative analysis to management
decisions and problems.
Striving for world-class excellence is essential to survival and success in
today’s intensely competitive business world.
Innovation is described as a change in technology, a departure from
previous ways of doing thing.
Effective communication is a fundamental aspect of job performance and
managerial effectiveness.
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