The phenomenon of selective _______ often distorts the intended message.
perception
processing
hearing
information
feedback.
This approach involves comparing the worst possible outcomes for each alternative and
selecting the one that is least undesirable.
Maximax
Maximim
Transaction processing
Brainwriting
Pragmatic.
Which of the following is a highly structured technique, designed to keep personal
interactions at a minimum?
Clustering
Brainstorming
Nominal group
Group interview
Intervention.
_______ is a philosophy based on converting organizational objectives into personal
objectives.
Management by facts
Management by planning
Management by exception
Management by objectives
None of the above.
_______ is a planning and control technique that graphically depicts the relationships
among the various activities of a project; used when the durations of the project
activities are not accurately known.
Gantt chart
Computer-aided design
Program evaluation and review technique
Quality approach
Critical path method
Which among the following state that managers should concentrate their efforts on matters
that deviate significantly from normal and let subordinates handle routine matters?
Empowering
Macro-managing
Micromanaging
Management by exception
Parity.
One serious problem with the matrix structure is that it can violate the _______ .
rule of decentralization
practice of centralization
acceptance theory
tapered concept theory
principle of unity of command.
Combining the information provided by the ______ and the ______ enables the
organization to evaluate the present status of its human resources.
job design; project schedule
staff planning; values inventory
job analysis; skills inventory
personnel planning; decision making tool
scope analysis; job description
Which among the following tests measure how well the applicant can do a sample of
the work that is to be performed?
Psychomotor
Reliability
Aptitude
Proficiency
Job knowledge.
In _______ training, procedures and equipment similar to those used in the actual job
are set up in a special working area.
vestibule
on-the-job
feedback
coaching
apprenticeship.
_______ involves an upgrading of the job by adding motivator factors.
Job definition
Job enrichment
Job enlargement
Job analysis
Job rotation
The need for _______ is to establish or maintain friendly relations with others.
acceptance
comfort
power
affiliation
achievement.
Which among the following statements is NOT true of a democratic style of leadership?
Giving criticism and praise objectively
Decision making being shared between the leader and the group
Individual is very conscious of his or her position
New ideas and change are welcomed by the group
Quality of work and productivity generally are high
Identify the leadership that involves cultivating employee acceptance of the group mission.
Transactional
Supportive
Perfect
Participative
Transformational.
In _______ budgeting the burden of proof is on each manager to justify why any
money should be spent.
current
profitability
activity
zero-based
fixed
How does technology change management? Please identify three major impacts of
technology on organizations (20%) and describe what problems that occur. (10%)
Please answer the following two questions:
(1) Describe Fiedler contingency model (15%)
(2) What are the shortcomings (缺點) of Fiedler contingency model (10%)
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