Which of the following phrases is most associated with scientific management?
management relations
one best way
supply and demand
quality control
Bureaucracy is defined as a form of organization characterized by ________.
division of labor
clearly defined hierarchy
detailed rules and regulations
all of the above
Strong cultures ________.
are found in organizations with high employee turnover
have a minimal influence on employee decision making
can be found in all organizations that exist
have a greater influence on employees than do weak cultures
Which of the following is not an approach organizations can take with respect to
environmental issues?
legal
market
stakeholder
responsibility
Which of the following is not a way for management to reduce unethical behavior?
select individuals with high ethical standards
establish codes of conduct
provide ethics training
monitor employee telephone calls
Because managers can’t possibly analyze all information on all alternatives,
managers ________, rather than ________.
maximize; satisfice
maximize; minimize
satisfice; minimize
satisfice; maximize
When problems are ________, managers must rely on ________ in order to develop
unique solutions.
structured; nonprogrammed decision making
structured; pure intuition
unstructured; nonprogrammed decision making
unstructured; programmed decision making
Strategic plans include the formulation of goals, whereas operational plans define ways
to ________.
maximize the organization’s profits
achieve the goals
minimize the number of employees that have to be laid off in hard times
provide the most efficient methods of production
As organizational environments have become more uncertain, ________.
organizations are having to make longer term plans
organizations have to resist the uncertainties to keep the plans moving toward the
objectives
organizations have to request that the government pass more legislation restricting
the amount of uncertainty
the definition of long term has changed
Management by objectives (MBO) is a management system in which the first steps are
setting specific performance goals that are ________.
established that can be easily accomplished
jointly determined by employees and their managers
determined by top management with clarity so that the objectives are clear to even
the most incompetent employee
developed in such a manner that the employees are self-directed and do not need
supervision
When an organization is analyzing its labor supply, it is studying its ________.
organizational culture
internal environment
external environment
organizational structure
________ strategy determines what businesses an organizations should be in.
Business
Organizational
Operational
Corporate
In the PERT process, what is the critical path?
the central guideline that other activities feed into
the checkpoint for comparing standards of completion
the most time-consuming sequence of events and activities
the most costly path in a scheduling outline
A(n) ________ organization is able to change rapidly as needs require.
organic
horizontal
vertical
mechanistic
In describing the relationship between structure and strategy, it can be said
that ________.
structure follows strategy
strategy follows structure
strategy and structure are always handled equally
strategy follows structure in smaller organizations
In Joan Woodward’s study of the relationship between technology and structure, the
structure that was the most technically complex was ________.
unit production
mass production
process production
technological production
________ organization consists of a small core of full-time employees and temporarily
hires outside specialists to work on emergent opportunities.
network
virtual
modular
learning
Techniques organizations utilize to exchange standard business transaction documents,
such as invoices or purchase orders, using direct computer-to-computer networks are
called ________.
voice-mail
fax
electronic data interchange
teleconference
In organizations, ________ programs ensure that protected classes are retained and
their opportunities are maintained.
needs-based analysis
functional
global human resource management
affirmative action
Lewin’s theory is consistent with which view of organizational change?
continuous
contemporary
Mayo’s
“calm waters”
Which of the following is not identified as a type of conflict that differentiates
functional from dysfunctional conflict?
task conflict
relationship conflict
ethical conflict
process conflict
According to Herzberg, in order to provide employees with job satisfaction, managers
should concentrate on ________.
hygiene factors
issues such as pay
motivator factors
extrinsic factors
A theory that suggests that employees compare their inputs and outcomes from a job to
the ratio of input to outcomes of relevant others is known as ________.
action motivation
goal setting
reinforcement theory
equity theory
Bureaucratic control relies upon ________.
administrative rules and regulations
managerial autonomy
shared values
units acting as individual profit centers
Many managers are tempted to do things themselves and avoid ________.
controlling
empowering
leading
planning
可觀看題目詳解,並提供模擬測驗!(免費會員無法觀看研究所試題解答)