As a downsizing option, ________ are a temporary involuntary termination that can
last from a few weeks to several years.
layoffs
attritions
transfers
early retirements
Which of the following is true concerning stress?
Stress is a static condition.
Stress is a negative reaction to an outside force.
Stress can be relieved by removing the uncertainty or importance of an outcome.
Stress limits performance.
According to Herzberg, when ________ are adequate, people won’t be dissatisfied,
but they also will not be satisfied.
achievement needs
affiliation needs
power needs
hygiene factors
When should the manager’s course of action be to revise the standard?
if the cause of the variation has been identified.
if the standard is acceptable.
if the standard is not acceptable.
if the variance is acceptable.
In the view that with training, anyone can be creative, creativity is a fourfold process
consisting of ________, incubation, inspiration, and ________.
perception; innovation
inclination; illustration
ideas; procedure
indoctrination; institutionalization
The higher one’s position in the organizational hierarchy is, ________.
the greater the reliance on bureaucratic control
the greater the reliance on informal control
the greater the need for a multiple set of criteria
the greater the on reliance on a few criteria
Which of the following is not a philosophy topic relevant to the study of management?
the Protestant ethic
the market ethic
the democratic ethic
the liberty ethic
Which expectancy theory linkage explains the belief that having a high grade point
average is critical in obtaining a good job?
Effort-performance
expectancy
performance-reward
attractiveness
Strategic plans include the formulation of goals, whereas tactical plans define ways
to ________.
maximize the organization’s profits
achieve the goals
minimize the number of employees that have to be laid off in hard times
provide the most efficient methods of production
________ are commonly utilized in entrepreneurial ventures.
Task forces
Self-managed teams
Quality circles
Empowered functional teams
It is assumed that a perfectly rational decision maker ________.
does not follow rational assumptions
does not consider value maximizing as an objective
offers inconsistent decisions
would be objective and logical
Michael Porter’s competitive strategies framework identifies three generic competitive
strategies: cost leadership, differentiation, and ________.
depth
breadth
revenue growth
focus
An effective reward system for a team will primarily focus on ________.
individual contribution
effectiveness as a team member
individual contribution to the team goals
seniority
People with high self-esteem ________.
have low expectations for success but are happy with themselves
take fewer risks than others
choose more unconventional jobs
are susceptible to external influence
When decision makers assess the likelihood of an event based on how closely it
resembles other events or sets of events, they are using a(n) ________.
availability heuristic
representative heuristic
escalation of commitment
creative thinking skill
When a young child emulates a professional sports star’s behavior, the star has what
kind of power over the child?
legitimate
expert
coercive
referent
Margaret begins by defining communication as “________ and understanding of
meaning.”
the transfer
the expression
the broadcast
the extraction
Which of the following leadership styles describes a leader who provides little
direction or support?
telling
selling
participating
delegating
A ________ is a strategic design for how a company plans to profit from its strategies,
processes, and activities.
value chain
supply chain
business model
just-in-time inventory model
The belief that businesses are being socially responsible when they attend only to
economic interests is known as which argument against a firm being socially
responsible?
dilution of purpose
violation of profit maximization
costs
too much power
All of the following are benefits of effectively implementing a just-in-time inventory
management system within manufacturing except ________.
less space consumption
reduced lead time
increased customer satisfaction
better workflow
When time pressures are minimal, all parties seriously want a win-win situation, and
the issue is too important to be compromised, which of the following strategies would
work best?
avoidance
accommodation
forcing
collaboration
In general, entrepreneurs are better able than managers in a traditional hierarchical
organization to ________.
lead
organize
respond to a changing environment
respond to a static environment
In describing the relationship between structure and strategy, it can be said
that ________.
structure follows strategy
strategy follows structure
strategy and structure are always handled equally
strategy follows structure in smaller organizations
The evidence supporting the superiority of transformational leadership over the
transactional variety is ________.
inconclusive
moderately supportive
moderately negative
overwhelmingly impressive
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