IBM, Acer, and HP-Compaq were vying for dominance in the computer industry. This
is an example of which of the following?
Task/legal political.
General/competitor.
Task/competitor.
General/economic.
Task/technological.
Conceptual, human, and technical skills are important to which managerial level?
Top managers.
Middle managers.
First-line managers.
Non managers.
All of the above.
When Flowers Unlimited uses hand-held computers to monitor daily sales activity, it is
an example of a
feedback control.
feedforward control.
concurrent control.
technological control.
hand-held control.
________ is the process of measuring your organizational process against the best in
the industry.
Outsourcing.
Continuous improvement.
Environmental analysis.
Benchmarking.
Competitive measurement.
Sarah’s Jewelry Shop has just hired a comparative shopper to visit other local jewelry
stores to gain product pricing information. What strategy is this describing?
Boundary-spanning roles.
A flexible structure.
Unfair practice.
Increase planning and forecasting.
Joint venture.
Which of the following would be considered a visual representation(s) of a company’s
corporate culture?
All department heads have an executive office.
Each department has an award plaque for employee of the month.
All employees are dressed in professional business attire.
Top level executives drive company owned sports car.
All of the above.
________ refers to the code of moral principles and values that govern behaviors with
respect to what is right and wrong.
Social responsibility.
Free domain.
Ethics.
Codified law
Discretionary responsibility.
The decision to produce a new product by ASUSTek Computer Inc. is in the
domain of codified law.
domain of free choice.
domain of ethics.
domain of compensatory justice.
domain of social responsibility.
Any group within or outside the organization that has a stake in the organization’s
performance is called
a supplier.
an international customer
a stakeholder.
OPEC.
a trade association.
A corporate-level strategy is concerned with the question
what business are we in?
how do we compete?
how do we support our chosen strategy?
where do we market our products?
should we promote from within?
________ is the degree to which organizational tasks are subdivided into individual
jobs.
Multitasking.
Lines of authority.
Work specialization.
Autonomy.
Team structure.
________ are the champions of structural change.
Middle and top managers.
Top and lower-level managers.
Middle and lower-level managers.
Lower-level managers and operatives.
Operatives and customers.
Which of these is the potential ability to influence the behavior of others?
Leadership.
Management.
Power.
Control
Motivation.
After establishing standards of performance, according to the control model, the
manager should
compare performance to standards.
get the standards approved by the supervisors and subordinates.
measure actual performance.
take corrective action.
provide feedback.
Decentralized control is most consistent with which of the following budget processes?
Bottom-up budgeting.
Top-down budgeting.
Strategic budgeting.
Cost budgeting.
None of these.
With TQM, employees must be trained to think in terms of ________ and
not ________.
detection, prevention
prevention, detection
measurement, prevention
innovation, improvement
none of these
________ is a quality control approach that emphasizes a relentless pursuit of higher
quality and lower costs.
Continuous improvement.
Cycle time.
Quality circles.
Six Sigma.
Benchmarking.
Pier 1 has struggled in the market recently, posting declines in same-store sales for
several years. While it has changed its product and promotion in an attempt to
differentiate itself from competitors such as Target and Wal-Mart, nothing seems to
have worked. It would appear that management has lost touch with which stakeholder
group?
stockholders.
employees.
advertising agencies.
customers.
When former Enron CEO Kenneth Lay made sure his own family benefited
handsomely from Enron, he engaged in:
information manipulation.
anticompetitive behavior.
self-dealing.
opportunistic exploitation.
Which of the following is a characteristic of a well-constructed goal?
precise and measurable.
address important issues.
challenging but realistic.
All of the above are characteristics of a well-constructed goal.
Kodak’s mission statement is to provide “customers with the solutions they need to
capture, store, process, output, and communicate images-anywhere, anytime.” It is an
example of a good mission statement because:
it focuses on the product Kodak produces.
it focuses on Kodak’s customers.
a functional component is included.
all of the above apply.
Today there is a crisis of sorts in the newspaper industry. More and more readers are
getting their news from the free websites that newspapers offer. For example, instead of
getting a subscription to the Washington Post you can simply go to
washingtonpost.com and get the day’s latest news for free. As a result subscriptions for
many newspapers are declining. This problem was created in the newspaper industry
largely by:
punctuated status quo.
disruptive technology.
exceptional business plans.
swarms of successor technologies.
Autonomy, a core job characteristic, contributes to which of the following
psychological states according to the job characteristics model?
meaningfulness.
responsibility.
knowledge of results.
individual differences.
The ________ is the entire series of organizational work activities that add value at
each step beginning with the processing of raw materials and ending with finished
product in the hands of end users.
supply chain.
value chain.
ethical chain.
financial chain.
When people judge someone on the basis of the perception of a group they are a part of,
they are using the shortcut called ________.
stereotyping.
self-serving bias.
assumed similarity.
the halo effect.
Please list four elements in the task environment of an organization.
What are the three important adjustments that need to be made to promote
continuous learning in a learning organization? Why is each of them
important?
What are the five bases of power and which one is generally the most expensive to
use?
Consider the following list of products. Categorize each along all three dimensions
of innovation, if possible (a. radical vs. incremental; b. technical vs. managerial; c.
product versus process)
1. Teaching college courses by videotaping the instructor and sending the image
over the internet.
2. A device combining features of a cell phone and a handheld computer with
internet capability.
3. The rise in popularity of virtual organizations (i.e., virtual bank.)
Define two organizational-level rewards. How effective are organizational-level
rewards?
可觀看題目詳解,並提供模擬測驗!(免費會員無法觀看研究所試題解答)