Which of the following is an organizational “people change”?
work methods that people use
authority relationships between people
attitudes that people have
job redesign
High cohesiveness combined with a strong alignment between group goals and
organizational goals typically results in this.
strong productivity increase
strong productivity decrease
small productivity decrease
no productivity change
create; when
have; in place before
write out; after
think out; while
Your company, Solar-Tech, has a very small market share in the solar panel business, a
very fast-growing industry. In BCG matrix analysis, which statement is true?
Your company is a star, so you should borrow money to invest heavily.
Your company is a dog, so you should borrow money to invest heavily
Your company is a cash cow, so rather than borrow money you should sit back and
collect revenue
Your company is a question mark, so it is hard to decide whether or not to invest
right now.
structure determining strategy
structure determining productivity
strategy determining structure
strategy affecting philosophy
Why are lists such as the Global 100 and Newsweek’s Top 25 valuable in today’s
world?
The lists give the public a comprehensive picture of how socially, environmentally,
and economically sustainable our world is today.
The lists are useful for shaming companies that were not included. Some of these
companies deserve to go out of business.
The lists bring revenue to the list-makers themselves. Global 100, for example, is
able to support itself and do good things from its income from making the list.
The recognition that companies get from appearing on a list serves as an incentive
for making companies more socially responsible.
An old friend from high school has recommended you for a job in his company. You
know nothing about the company except that it s flat, organic, and adaptive. Which of
the following constitutes the best guess of the company’s identity?
an enormous computer software company like Microsoft or Intel
a small company that manufactures mountain climbing equipment
a very large company that makes car transmission gears
a very small consulting firm that specializes in intellectual property
Which of the following phrases best characterizes the culture of an organization?
our official code of conduct
how things are done around here
the most efficient way to do things
guidelines for where this organization is going
Scenario – Google
Google offers its search capabilities for free and makes its money from advertising.
There are no barriers to launching a new search engine on the Internet. New search
engines that are similar to Google appear frequently on the Internet, but few are
successful.
How would you rate the threat of new entrants, one of Porter’s five forces, for Google?
low because new entrants usually fail
low because new entrants are frequent
high because new entrants are frequent
high because new entrants usually fail
Scenario – Google
Google offers its search capabilities for free and makes its money from advertising.
There are no barriers to launching a new search engine on the Internet. New search
engines that are similar to Google appear frequently on the Internet, but few are
successful.
In the past, advertisers have tried to demand that Google favor their products in
searches. Google has resisted these demands. Such advertisers are trying to exercise
which of Porter’s five forces?
bargaining power of suppliers
bargaining power of customers
competitive rivalry within the industry
threat of substitutes
Scenario – Google
Google offers its search capabilities for free and makes its money from advertising.
There are no barriers to launching a new search engine on the Internet. New search
engines that are similar to Google appear frequently on the Internet, but few are
successful.
Which of the following is NOT an advantage of a cloud computing system like Google
Apps?
Reliability: In a centralized system, if the system is running, all computers are
functional. Computers fail to function only if the entire system goes down.
Cost: Cloud computing allows companies to avoid purchasing expensive
computers with large amounts of memory, servers, and software to run in those
computers.
Convenience: Cloud computing allows a user to access all of his or her data from
any computer in the world.
Hardware: Rather than have computers become instantly obsolete, cloud
computing allows users to have the latest and most up-to-date programs and
features on their computers.
Scenario – Nick
Nick is an assistant chef on a sandwich truck that drives to different neighborhoods
around his city and provides Banh mi, Vietnamese sandwiches, to its customers.
Each weekend, the truck tries to park in places that will have lots of foot traffic. Nick
has an idea to improve business. He thinks employees should use the Internet to
monitor postings of local neighborhood events, such as outdoor concerts and festivals.
Those locations are likely to have plenty of customers for the Banh mi truck
a leader functioning as a follower
a follower functioning as a leader
acting as a traditional leader
acting as a traditional follower
Scenario – Nick
Nick is an assistant chef on a sandwich truck that drives to different neighborhoods
around his city and provides Banh mi, Vietnamese sandwiches, to its customers.
Each weekend, the truck tries to park in places that will have lots of foot traffic. Nick
has an idea to improve business. He thinks employees should use the Internet to
monitor postings of local neighborhood events, such as outdoor concerts and festivals.
Those locations are likely to have plenty of customers for the Banh mi truck
Which of the following would be the most effective way for Nick to present his idea?
have his supervisor bring up the idea in a meeting and have his supervisor argue
for its implementation
bring up the idea himself in a meeting and have his supervisor argue for its
implementation
bring up the idea himself in a meeting and argue for its implementation himself
submit the idea in written form on the Internet and allow others to argue for its
implementation
Scenario – Nick
Nick is an assistant chef on a sandwich truck that drives to different neighborhoods
around his city and provides Banh mi, Vietnamese sandwiches, to its customers.
Each weekend, the truck tries to park in places that will have lots of foot traffic. Nick
has an idea to improve business. He thinks employees should use the Internet to
monitor postings of local neighborhood events, such as outdoor concerts and festivals.
Those locations are likely to have plenty of customers for the Banh mi truck
Which action might best help Nick get his idea implemented?
argue passionately for the idea’s acceptance
write a long, hypothetical description of how the idea might be implemented and
what the likely results would be
do research to find actual neighborhood locations and bring a list of locations to
management
do extra chores to show that he is a hard worker
Scenario – Nick
Nick is an assistant chef on a sandwich truck that drives to different neighborhoods
around his city and provides Banh mi, Vietnamese sandwiches, to its customers.
Each weekend, the truck tries to park in places that will have lots of foot traffic. Nick
has an idea to improve business. He thinks employees should use the Internet to
monitor postings of local neighborhood events, such as outdoor concerts and festivals.
Those locations are likely to have plenty of customers for the Banh mi truck
Suppose a manager accepts Nick’s idea, but the idea fails when it is tried out. Which
consequence for Nick would be appropriate?
Fire Nick for taking too big a risk.
Praise Nick for trying, but discourage him from making suggestions in the future.
Warn Nick to be more careful with his suggestions in the future.
Praise Nick for trying, and encourage him to keep making suggestions in the
future.
Scenario – Home Roast
Francesca has been hired as a consultant to increase efficiency and profitability at
Home Roast, a company that sells raw unroasted coffee beans for people to roast at
home. Home roasters has two warehouses, an extensive website, and it employs over
100 customer service employees, most of whom work from home.
Is Home Roast a virtual organization?
Yes, because it is widely dispersed, has no stores, and relies on ICTs.
Yes, because it has a website and a small number of employees
No, because some of its employees use the telephone rather than the Internet to
supply service.
No, because it is too large an organization to be strictly virtual.
Scenario – Home Roast
Francesca has been hired as a consultant to increase efficiency and profitability at
Home Roast, a company that sells raw unroasted coffee beans for people to roast at
home. Home roasters has two warehouses, an extensive website, and it employs over
100 customer service employees, most of whom work from home.
peer-to-peer network
social networking site
cloud computing network
virtual reality network
Scenario – Taco Rocket
Imagine that you are the president of Taco Rocket, a new, and successful chain of 8
Mexican fast-food restaurants. The success you have experienced in the last 5 years
has you thinking of what to do with the business next. Should you expand the business
at the current rate? Open new and different restaurants? What?
Up to now your success has been based on selling high-quality tacos and burritos at a
price that others can’t match. Your business is pursuing which of Porter’s strategies?
differentiation strategy
cost leadership strategy
competitive advantage strategy
focus strategy
Scenario – Taco Rocket
Imagine that you are the president of Taco Rocket, a new, and successful chain of 8
Mexican fast-food restaurants. The success you have experienced in the last 5 years
has you thinking of what to do with the business next. Should you expand the business
at the current rate? Open new and different restaurants? What?
forward vertical integration
horizontal integration
backward vertical integration
forward diversification
You have been invited to give a five-minute talk that addresses the question: Is
globalization a good thing or a bad thing? Explain your view. Your answer to this
question should not exceed 150 words. (Please answer this question in English)
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