home country
host country
world orientation
racial orientation
specific goals covering a period of years are defined
specific goals are developed and not written
general goals are developed and not written
general goals covering an unspecified period of years are defined
aggressively search out efficiencies to maintain the lowest cost structure
be unique in its product offering
aim at cost advantage in a niche market
aim to be similar to its competition in most operations
Which of the following is likely to make the most programmed decisions?
the CEO of PepsiCo.
the vice president of General Motors Cadillac Division.
the head of the Minute Maid Division at Coca-Cola.
the manager of the local McDonald’s.
planning, coordinating, staffing, and directing
planning, organizing, leading, and directing
commanding, organizing, leading, and staffing
planning, organizing, leading, and controlling
Division manager is associated with which of the following levels of management?
team leaders
middle managers
first-line managers
top managers
providing them with additional decision making power
restricting them from disciplining certain employees
encouraging them to bend or even break company rules
establishing what is appropriate and expected behavior
its organization succeeds in ignoring governmental regulations
its organization becomes self-contained
key departments within an organization have the greatest efficiency
all interdependent units within an organization operate together
Which of the following best characterizes the relationship between spirituality and
business profitability?
Evidence shows that spirituality and business profitability are incompatible.
Limited evidence suggests that spirituality may be compatible with profitability.
Research shows that workplace spirituality constrains employee performance.
High productivity has been extensively documented in spiritual workplaces.
Barnard’s theory on the acceptance of managerial authority states that
If subordinates are able to understand the supervisor’s directive, they will accept
the supervisor’s authority.
Subordinates will recognize the manager’s authority so long as they are paid
adequate wages and benefits.
If subordinates view a supervisor’s directive as appropriate to organizational goals,
they will accept his or her authority.
Supervisors have no authority unless subordinates are willing to grant it to them.
maintain operations in multiple counties, but do not allow managers in each
country to make their own decisions
utilize ethnocentric attitudes in financial decisions, but favor polycentric views in
human resources issues
utilize decentralization to make decisions in management in local countries
follow the tastes, preferences, and values of the home country
Which argument for social responsibility puts forth the belief that by becoming
socially responsible, businesses can expect to have less government regulation?
discouragement of further government regulation
stockholder interests
public expectations
public image
What is a difference between a policy and a rule?
A policy establishes parameters.
A rule establishes parameters.
A policy is more explicit.
A rule is more ambiguous.
are easily solved
present familiar circumstances
force managers to deal with incomplete or ambiguous information
are routine
Using the Boston Consulting Group matrix, strategic business units (SBUs) are
classified on the basis of
Market share and market growth rate.
Market share and cash generation potential.
Market growth rate and financial strength.
Financial strength and product life cycle.
establishes the workloads for each of the departments
sets the basis used for promotion of individuals within the organization
eliminates departments that are not needed within the plan
sets the standards used in controlling
maximize the organization’s profits
achieve the goals
minimize the number of employees that have to be laid off in hard times
provide the most efficient methods of production
become formalized
fail
generate more creativity
trap employees in a certain mindset
moved to the middle organizational levels
shoved to the lowest organizational levels
shifted to a formal planning department
more the work of the financial department
growth
horizontal integration
vertical integration
related diversification
試說明管理、領導及管理者角色三者的差異,並舉例說明之。 (10%)
企業文化的意義為何?試提出兩個學校的企業文化比較。 (10%)
影響企業經營的外部環境因素有哪些?您認為未來哪三個因素對台灣影響最
大? (15%)
轉換型領導與交易型領導對組織創新的影響為何?
請說明此三名詞的定義,並說明彼此的關係。 (15%)
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